Matthew joined the panel at the Evri Open Day, contributing to an open discussion on courier performance, technology, and the realities of operating at scale in UK eCommerce. The session provided a valuable opportunity to engage directly with industry peers, prospects, and the Evri team, offering a data-led perspective on service quality and operational execution.
The Evri Open Day brought together industry leaders, partners, and prospective customers for an on-site look at how the business operates at scale. Beyond the headlines and media narratives, the day focused on real operational performance; from network capacity and tooling to management structure and customer experience. Panel discussions and open Q&A sessions created space for honest, practical conversations about the challenges facing last-mile delivery.

- Panel discussion addressing the gap between media perception and operational reality
- Insight into a high-accountability operating model with clear management structure
- Open dialogue with prospects and industry peers on delivery performance and scale
- Strong emphasis on people, culture, and execution across the organisation
The Evri Open Day offered a grounded, transparent view of what it takes to operate reliably at scale in modern eCommerce. We value opportunities like this to engage directly with the industry, challenge assumptions with data, and contribute to conversations that shape the future of fulfilment and last-mile delivery.